The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition

The Fourth Edition of a seminal work in the field of mediation and conflict resolution



For almost thirty years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution-family, community, employment, business, environmental, public policy multicultura...