Premium & Rewards Members 25% Off Pre-Order Books With Code PREORDER25 Ends 6/26 Shop Now Online only. See page for details.Premium & Rewards Members 25% Off Pre-Order Books With Code PREORDER25 Ends 6/26 Shop Now Online only. See page for details.
Add Item to wish listAdd Item to wish list

The Science of Service Systems

By Haluk Demirkan (Editor), James C. Spohrer (Editor), Vikas Krishna (Editor)
Hardcover
$109.99
By Haluk Demirkan (Editor), James C. Spohrer (Editor), Vikas Krishna (Editor)
Promotion message icon
Premium Members save an extra 10% and all Members collect stamps to save with Rewards. 10 stamps = $5.Learn More
Formats
See All Formats & Editions
In stock
This item is currently out of stock online.
Free standard shipping on orders over $60
Select a store to view item availability.
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis framewo...

Categories

BusinessComputers - General & MiscellaneousBusiness TechnologyManagement & LeadershipInformation SystemsManagement Information Systems (MIS)Business Technology - Information SystemsManagement - TechnologyManagement information systems