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The Tactical Negotiator: Listen. Speak. Win: From Crisis to Calm How Words Save Lives.

By James Cole
Paperback
$26.99
By James Cole
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The Tactical Negotiator

Control the Conversation. Control the Outcome.

When pressure is high, most people talk more.

Professionals do the opposite.

Written by a police hostage negotiator, The Tactical Negotiatorreveals the communication strategies used when conversations carry real consequences-where the wrong words can escalate conflict, destroy trust, or cost lives.

This book strips negotiation back to its essentials: preparation, listening, timing, emotional control, and intent. You'll learn ...