The Turn-On: How the Powerful Make Us Like Them-from Washington to Wall Street to Hollywood

How do Tiffany Haddish, Tom Hanks, Meryl Streep and Apple's Tim Cook turn us on, and why do some other public figures drive us crazy and turn us off? And who are the behind-the-scenes gurus who help public figures turn us on or off? Steven Goldstein, a civil rights leader who has worked in politics, business and entertainment, breaks down the industry of creating likeability and how public figures manufacture likeability-and how they sometimes destroy it through scandals.

As a television pro...