The Western Edge: Work and Management in the Information Age

In this part we have discussed the impact of information technol­ ogy on the quantity and quality of work, on organizational structure, and on products. We have examined if, and to what extent, this impact differs from that of technological innovation in the past. Our findings strongly suggest that there is a difference. With regard to the quantity of work, the introduction of information technology seems to accelerate the historical trend of capital intensification which is accompanied by ...