The Yes Factor: Get What You Want. Say What You Mean.

The premier guide to combining verbal and nonverbal communication to gain confidence, establish credibility and make lasting impressions

Yes—a small word, but the key to opening doors both professional and personal. The power of The Yes Factor gets you the job, the promotion, or the second date. But getting a "yes" can be tricky. Tonya Reiman explains how communication works—what the words you speak actually say about you, and how the perfect pitch can help you achieve your goals, convinc...