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Ultimate Customer Service: Customer Service Essentials for Loyal Customers

By Mark Sanborn, Shep Hyken, Made for Success
Unabridged — 8 hours, 8 minutes
Audiobook
$19.95
By Mark Sanborn, Shep Hyken, Made for Success
Unabridged — 8 hours, 8 minutes
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Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and consistently deliver first-class service. Now, you can get the world's top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom's, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development. You'll learn the latest custom...