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What We Know about Emotional Intelligence: How It Affects Learning, Work, Relationships, and Our Mental Health
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Sorting out the scientific facts from the unsupported hype about emotional intelligence.
Emotional intelligence (or EI)—the ability to perceive, regulate, and communicate emotions, to understand emotions in ourselves and others—has been the subject of best-selling books, magazine cover stories, and countless media mentions. It has been touted as a solution for problems ranging from relationship issues to the inadequacies of local schools. But the media hype has far outpaced the scientific re...