When Bad Things Happen to Good Organizations: How Effective Manager's Prepare for Crisis

This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples—of actions which averted calamities and of failures resulting in chaos—are engaging. "When Bad Things Happen to Good Organizations" answers the questions that are often in the backs of the minds of those who lead organizations:
* How do I know this is a crisis?
* Can crises be prevented?
* What do I do when I walk out the door and t...