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Win The Customer, NOT The Argument
By Don Gallegos
eBook
$5.95
By Don Gallegos
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Don Gallegos is a man on a mission - a mission to wipe out poor customer service. And he thinks most people don't even know when the service they receive is bad.
In his book, "Win the Customer, Not the Argument," Gallegos tells true stories about customer service that illustrate his basic premise, "The customer is not always right... but she is always your customer."
Gallegos spent 30 years developing his philosophy of customer service while working with King Soopers Supermarkets in the Denve...
In his book, "Win the Customer, Not the Argument," Gallegos tells true stories about customer service that illustrate his basic premise, "The customer is not always right... but she is always your customer."
Gallegos spent 30 years developing his philosophy of customer service while working with King Soopers Supermarkets in the Denve...
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