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An inspiring must-read leadership development book for new managers, seasoned leaders, or anybody in an HR or customer service role.

An essential part of being a successful leader is hiring and utilizing the right people who truly represent your company's values. And whatever skills are needed to do the job can be taught and honed into expertise. But no matter how great a manager you are, there are some things you cannot teach: desire, personality and drive.

In You Can't Send a Duck to Eagle ...

You Can't Send a Duck to Eagle School: And Other Simple Truths of Leadership

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