Talking from 9 to 5: How Women's and Men's Conversational Styles Affect Who Gets Heard, Who Gets Credit, and What Gets Done at Work (Abridged)

Are your words working for you?

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong. Sometimes it seems you are not being heard, not getting credit for your efforts, not getting ahead as fast as you should.

Now, Deborah Tannen brings to the workplace the...