Be Heard and Be Trusted: How You Can Use Secrets of the Greatest Communicators to Get What You Want

What do you really want? Powerful communication can get it for you. This classic book, now in its third edition, guides you to save time, avoid miscommunication, build confidence, gain instant rapport, persuade with ease, close sales, manage difficult situations, reduce stress through cooperation, gain a new job or protect your job, and align yourself for promotions and raises. A new chapter, "Truth No One Will Tell You," shows how you can thrive in an economic crisis. Award winning speaker...