Building Solutions in Child Protective Services

"[O]ffers creative ways to build alliances with families...using language and motivational interviewing to help parents focus on problem-solving....a valuable resource." --Virginia Child Protection Newsletter

How does one change the attitudes and practices of child protective services (CPS)-a statewide bureaucracy often overwhelmed and understaffed? First, take an outsider to the system, Insoo Kim Berg, who has a vision and a solution-focused model. Add an insider, Susan Kelly, who understan...