Conflict, Conflict Resolution & Mediation: Theory, Process and Practice

Conflict is a natural and healthy part of our lives, but it usually isn't perceived that way. To appreciate conflict as it presents itself, we must first understand it's purpose. In a nutshell, conflict exists as a result of a decision we made or were involved in making - directly or indirectly, thereby generating another decision-making scenario or series to arrive at a solution. What we do between the conflict and the resolution - the decision-making - is the real purpose of conflict. The...