Dealing With People You Can't Stand, 4th Edition: How to Bring Out the Best in People at Their Worst

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand-not fewer-and, too often, if we aren't yelling at each other, we've just quit talking altogether.



The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decad...