Do Conversation: There's no such thing as small talk

Why do some conversations flow, while others are stilted and awkward? Can we make difficult conversations easier?

Conversation is about more than communication. It’s how we connect with each other and make sense of the world – it’s an essential part of being human. And something we're naturally very good at.

Robert Poynton explores and celebrates this "everyday miracle hiding in plain sight". By drawing on many rich and diverse conversations, he offers simple ways to hone our natural skills t...