Flexibility: Flexible Companies for the Uncertain World

We are in an era of high volatility and uncertain outcomes, driven by accelerating technologies, shortened product cycles, fast-changing information, an increasingly mobile workforce, more demanding customers, complex financial markets, ad-hoc public policies, and many other factors that add layers of uncertainty to all future possibilities. In an information- and knowledge-driven environment with high levels of uncertainty, most traditional ideas of structure, system, and strategy are inef...