Global Smarts: The Art of Communicating and Deal Making Anywhere in the World

Global Smarts: The Art of Communicating and Deal Making Anywhere in the World

by Sheida Hodge


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Product Details

ISBN-13: 9780471382461
Publisher: Wiley
Publication date: 04/18/2000
Pages: 256
Product dimensions: 6.28(w) x 9.29(h) x 0.90(d)

About the Author

SHEIDA HODGE is President of Professional Training Worldwide, a management consulting and training organization specializing in cross-cultural business relations. Her clients include Fortune 500 companies such as Sprint, Boeing, and Motorola. She is also an international business owner and a former manager of international business development for General Electric Company. Hodge holds an MBA and has taught courses at the Thunderbird International School of Management and continues to teach at the University of California at Los Angeles.

Table of Contents

Thriving in the New Global Marketplace.

Developing a World-Based Perspective.

What Is Culture?

An American Abroad: Key Cultural Contrast.

The Social Setting of International Business.

International Business Etiquette.

Who Should Go to Assure Success?

The Importance of Establishing Trust And Credibility.

Principles of Successful Cross-Cultural Communication.

Communicating across Language and Accent Barriers.

Political Ping-Pong.

How to Deal with Culture Shock.

Understanding the Gender Gap in International Business.

Negotiating across Cultural Lines.

Avoiding Temptation-Ethics Overseas.

In Conclusion.



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