Increasing Human Efficiency in Business

We've built machines to become more efficient in business, but humans remain human -- and inefficient. But must that always be the case? According to renowned business psychologist Walter Dill Scott, managers can help workers find their "second wind," the point at which they move past their previous limits and achieve top performance. Applying psychology to business, Scott wrote, "when a man is doing what he believes to be his best, he is still able to do better; when he is completely exhau...