Instant Conflict Resolution

How to Resolve Conflict Instantly!
When was the last time you found yourself in a tough sticky situation where somebody was upset, angry, disagreeing or yelling at you about to make your life a living hell...and you thought they were going to pound your teeth out, smack you across the face, and smash your head on the concrete pavement, or threatening to sue you with a lawsuit...or vice versa, it was you who wanted to do all these things to them.
Or perhaps maybe the issue might have been more...