Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes

by Donald F. Blumberg

Overview

Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the end of their useful lives. Life cycles are getting shorter, and efficient handling can save large amounts of money since many materials can be extracted and reused or redistributed. Reverse lo

Product Details

ISBN-13:	9781135458379
Publisher:	Taylor & Francis
Publication date:	11/29/2004
Sold by:	Barnes & Noble
Format:	eBook
Pages:	296
File size:	4 MB

About the Author

Donald F. Blumberg became an internationally recognized authority on the service and support industry and market, and on the design, operation, service, and support of computer, telecommunications, process control and plant automation, and related high technology equipment and software service. Mr Blumberg was the founder of D. F. Blumberg&Associates, and served as president and chief operating officer from 1969 to 2004.

Table of Contents

1. Introduction to Closed Loop Supply Chains and Reverse Logistics, 2. The Business of Closed Loop Supply Chains and Reverse Logistics, 3. Overview of the Market for Closed Loop Supply Chains and Reverse Logistics Services, 4. Managing High Tech Closed Loop Supply Chains and Service Parts Logistics, 5. Managing Consumer Goods Reverse Logistics, 6. Depot Repair and Its Role in Closed Loop Supply Chains and Reverse Logistics, 7. Warranty Management, Return Process, and Benchmarks, 8. Secondary Markets and Final Disposal of Returned Products and Materials, 9. Advanced Systems and Technology for Managing Closed Loop Supply Chains and Reverse Logistics Processes, 10. Bringing It All Together: Managing Reverse Logistics and Closed Loop Supply Chain Processes, 11. Summary and Conclusion: Management of Closed Loop Supply Chain and Reverse Logistics Process Directions and Trends, Appendices, Index