Knowledge Management in the AI Era: Evolution, Challenges, and Strategic Adaptation

Artificial Intelligence (AI) is transforming the field of Knowledge Management (KM); as AI technologies rapidly evolve and permeate organisational processes, there is an urgent need for a fresh, critical examination of their impact on knowledge creation, sharing, and utilisation. At its core, this work addresses critical questions: How does AI reshape what we define as knowledge? What are the risks, biases, and ethical dilemmas of relying on machine-generated insights? How can organisations...