It is now widely recognized that many of the central unresolved problems in economic policy, management and research turn on questions of knowledge. Increasingly, complex firms and agencies must ask, and answer, such difficult questions as:
- What is knowledge?
- Where is it? Who has it?
- Does the organization lose or gain competitive advantage or effectiveness by sharing knowledge?
- Where can we find the knowledge we need?
- How can we measure knowledge?
Table of ContentsContributors. Acknowledgements. Preface. Part I: Introduction. 1. Approaching the Management of Knowledge; J. de la Mothe, D. Foray. Part II: Frameworks. 2. Visions, Technology, and Organizational Knowledge: An Analysis of the Interplay Between Enabling Factors and Triggers of Knowledge Generation; M. Dierkes. 3. Continuities and Ruptures in Knowledge Management Practices; D. Foray. Part III: Measurement. 4. Creativity, Innovation and Business Practices in the Matter of Knowledge Management; R. Landry, N. Amara. 5. Knowledge Flows From Public Institutions to Firms; M. Bordt. 6. Knowledge Management in Small Firms: Theoretical Perspectives and Evidence; H.G. Schuetze. 7. Managing Surveys on Technological Knowledge: The French Experience in the Nineties; S. Lhuillery. Part IV: Impacts. 8. Practice and Knowledge Management; L. Prusak. 9. Knowledge Management at NRC: A Practical Perspective to KM; K. Wallace. 10. Investing Knowledge in Universities: Rethinking the Firm's Role in Knowledge Transfer; D.A. Wolfe, M. Lucas. 11. The Grammar of Productive Knowledge; N. Stehr. 12. Knowledge, Learning and Innovation Policy; J. de la Mothe. Part V: Conclusion. 13. Conclusion; J. de la Mothe, D. Foray. Bibliography. Index.