Knowledge Management in the Innovation Process

It is now widely recognized that many of the central unresolved problems in economic policy, management and research turn on questions of knowledge. Increasingly, complex firms and agencies must ask, and answer, such difficult questions as:

• What is knowledge?
• Where is it? Who has it?
• Does the organization lose or gain competitive advantage or effectiveness by sharing knowledge?
• Where can we find the knowledge we need?
• How can we measure knowledge?
In a knowledge-based econo...