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Lean Six Sigma in Higher Education Institutions: The Need to Change

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Lean Six Sigma in Higher Education Institutions: The Need to Change is a research—led study designed for leaders and change agents within Higher Educational institutions.

Stephen G. Anthony and Jiju Antony present the development and testing of a Lean Six Sigma Maturity Model (LSS) which can be used to assess the current level of LSS maturity of any university setting. Lessons presented will help universities to develop necessary action plans and strategic objectives to successfully build m...