Looseleaf for Interpersonal Conflict

by William W. Wilmot, Keith Berry, Joyce L. Hocker

Overview

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Product Details

ISBN-13:	9781264164288
Publisher:	McGraw Hill LLC
Publication date:	03/26/2021
Edition description:	11th ed.
Pages:	416
Product dimensions:	7.10(w) x 9.30(h) x 0.70(d)
Age Range:	18 Years

About the Author

William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Table of Contents

Part One: Conflict Components
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict

Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness