Send: The Essential Guide to Email for Office and Home (Abridged)

¿ When should you email, and when should you call, fax, or just show up?
¿ What is the crucial-and most often overlooked-line in an email?
¿ What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?

Enter Send. Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that shows how to write the perfect email anywhere. Send also points out the numerous (but not always obvious) times when email...