Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership

Shows leaders in the middle just how powerful they are without pretending that leading employees and reporting to bosses don't require different skills. It fills the gap between the books those leaders read and the information they actually need and answers the big questions that constantly confound leaders and their companies:

• Why do leaders who care about their teams still struggle to gain their boss's approval?
• Why do those same leaders who feel they serve their teams have so much diffic...