So Smart But...: How Intelligent People Lose Credibility - and How They Can Get it Back

So Smart But...: How Intelligent People Lose Credibility - and How They Can Get it Back


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So Smart But...: How Intelligent People Lose Credibility - and How They Can Get it Back by Allen N. Weiner

This fascinating book demonstrates that to be a good communicator and therefore an effective manager, a person must have five qualities in order to be viewed as totally credible–competence, character, composure, sociability, and extroversion. While some executives seem to possess all these qualities and be born with savvy communication skills, Weiner shows how anyone can find ways to make measurable improvements in how they present themselves that will enhance their credibility.

Product Details

ISBN-13: 9780787985745
Publisher: Wiley
Publication date: 10/27/2006
Pages: 224
Sales rank: 520,610
Product dimensions: 6.46(w) x 9.11(h) x 0.91(d)

About the Author

Allen N. Weiner, Ph.D, is managing director of Communication Development Associates (CDA), a leading corporate training and executive development firm in Southern California. Working directly with C-level management, CDA includes clients such as Amgen Pharmaceuticals, Experian, First American, Ameriquest, Symantec, and ConocoPhillips. He leads approximately 200 seminars every year.

Table of Contents

Foreword vii
Don Robert

Introduction xi

1. The Look and Sound of Credibility 1

2. So Smart, But Can’t Tailor the Message to the Audience13

3. So Smart, But Doesn’t Get It 33

4. So Smart, But Sounds Like She Lacks Executive Presence 49

5. So Smart, But Looks Like He Lacks Executive Presence 73

6. So Smart, But Thinks He Knows It All 89

7. So Smart, But Isn’t a People Person 109

8. So Smart, But Lacks Energy and Passion and Drive 121

9. So Smart, But Has It Out for Some People: How ManagementStyles Can Cause Compliance Issues 127
with Lloyd Loomis

10. Assessing Your Own Credibility: 141

11. Sixteen Mind-Sets: And Five Seminars You Shouldn’tTake 147

12. Parting Thoughts 175

Appendix A: Essessnet Question Sets 177

Appendix B: The Test for Machiavellianism 191

References 193

Acknowledgments 195

The Author 199

What People are Saying About This

From the Publisher

"Credibility is the foundation of leadership, and Allen Weiner hasnow offered leaders the tools for building a foundation that isstrong and secure. Full of examples, assessments, research, andpractical tips, So Smart But . . . is required reading forall leaders who want to protect and extend the most valuablepersonal asset they have."
—James Kouzes, coauthor of the best-selling books TheLeadership Challenge and Credibility: How Leaders Gain andLose It, Why People Demand It

"Try this: Open this book three times at random and read onepage. I’ll bet you will encounter a communication nugget oran insight on increasing credibility that applies directly to you.Allen Weiner is one of those rare individuals capable of packagingdeep communication principles in easy-to-implement tips and ideas.This book is not a hard-to-digest meal, but rather a succession oftasty communication hors d’oeuvres. Take a bite andenjoy!"
—Aart de Geus, CEO and chairman of the board, Synopsys

"I believe credibility is the key ingredient for success inone’s personal, professional, and social life. Projectingyourself, communicating your message, and relating to others allcenter on credibility, and the results show in how you arereceived, whether people understood your message and if theybelieved you. Allen is a master of putting things in the properprescription to build a credible, successful communicator. Thisbook is a crisp collection of topics that he worked with me on overa period of three years. I would recommend it to be included aspart of the curriculum at business schools."
—Anand Nallathambi, president, First AdvantageCorporation

"The challenge that Human Resources professionals face is tofoster an environment of goodwill in the workplace. Allen Weiner'sbook, most especially the chapter with Lloyd Loomis, validates thatharassment and discrimination are alive and well; communication isnot just the words one speaks, but the actions that accompanythem."
—Jane D. Jones, vice president, Human Resources, ServiceCorporation International

"Allen Weiner understands those unsuccessful executives who are“so smart but” can’t help themselves fromself-destructing; he knows what makes them tick and offerspractical advice on how to make sure you don’t become one. Hespeaks from experience. A worthwhile read!"
—Jeffrey S. Klein, chairman, 101communications

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