Speaking, Listening, Understanding

"This book results from many years of experience in a 'self-administered' Waldorf school. During those years, I watched the decision-making process unfold through innumerable conversations and committee meetings. It is my hope that this short text can serve as an aid for those seeking to increase their conversational ability. Only such increased competence will enable us to raise the human interaction taking place in any conversation to a higher level." -- Heinz Zimmermann

All human activity...