The Good Work Guide: How to Make Organizations Fairer and More Effective

As the world reels from the credit crunch and fall into recession of late 2008, the search is on for a better way to do business. In an increasingly knowledge driven economy, the importance of people's discretionary effort to business performance is key to success - or failure - but many businesses and managers do not understand the alchemy required to gain the extra few per cent from their human resources.

This new guide lays out how and why companies should be doing more to improve conditi...