Work Happy: What Great Bosses Know

When Jill Geisler was appointed to news director of her local station at the age of 27, her senior managerial experience was limited to a high school job at a candy shop. Thirty years later, she is one of the leading consultants for managers across the country. WORK HAPPY shares what she's learned over the years, specifically, what makes good bosses great.

Oftentimes, managers find themselves in the same position as Geisler did 30 years ago; they were good performers, so they were tapped to ...