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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
Paperback
$23.00
By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
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Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY:

"Revolutionary ideas ... opportunities for...

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