Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset

This helpful resource helps businesspeople master the many aspects of one-on-one communication and keep their feet on the ground--where they belong.

Foot-in-mouth syndrome may sound like a joke, but the result can be disastrous in the workplace.

This valuable guide starts you off with an in-depth personal assessment and then explains how they can:

• use verbal skills to move up the corporate ladder
• say the right thing at the right time
• judge personality and its influence on behavior
• evaluate t...