Reaching the Interactive Customer: Integrated Services for the Digital World

Reaching the Interactive Customer: Integrated Services for the Digital World

by Mai-lan Tomsen, Ron Faith

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Product Details

ISBN-13: 9780521816700
Publisher: Cambridge University Press
Publication date: 03/28/2003
Pages: 178
Product dimensions: 5.98(w) x 8.98(h) x 0.55(d)

Table of Contents

1. Information age in the home; 2. The personalization of communication devices; Communication; 3. New sound; 4. New view; 5. Monitoring the home; 6. Balancing act; 7. Road to a new market.

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