Say This--NOT THAT: Power phrases designed to help you communicate with power, tact, and finesse, along with danger phrases to avoid at all costs

This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those "I wish I hadn't just said that!" moments? In "Say This, Not That," expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With "Say This, Not That," you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enabl...