The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First

The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First

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Product Details

ISBN-13: 9781455538980
Publisher: Center Street
Publication date: 03/21/2017
Edition description: Reprint
Pages: 160
Sales rank: 291,183
Product dimensions: 4.90(w) x 7.30(h) x 0.60(d)

About the Author

HOWARD BEHAR is a renowned business leader, author, speaker, and mentor. He served at Starbucks for a combined twenty-one years as both an officer and a board member. He was the president of North America and the founding president of Starbucks International. He lives in Seattle, Washington, with his wife, Lynn, where he is able to spend time with his children and grandchildren.

Table of Contents

A Note to Readers ix

Foreword Jeff Brotman xi

Prologue 1

1 Ready to Lead 3

2 A Blizzard of Pink Slips 10

3 A Good Place to Begin the Quest 16

4 Legends and Treasures 22

5 A Clue from the Gallery 30

6 An Easier Way? 37

7 Transformation 42

8 A Team Is Forged 48

9 No Looking Back 53

10 Taking Flight 58

11 Back on Track 63

12 Perilous Indeed 69

13 Downs and Ups 73

14 The Red Room 80

15 The Long Climb 84

16 Electronic Madness 88

17 A New Dawn 94

18 Trying Again 99

19 Upward 103

20 Teardrops 108

21 Taking Hold 112

22 Not Quite Crystal Clear 116

23 Finding Treasure 120

24 A Celebration 128

Afterword 133

Acknowledgments 135

Reading Group Guide 137

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