Coaches Make the Difference

It's a strange title, but it's an absolutely powerful book. It teaches a system of self-coaching that helps engaged readers become more patient, more confident, and remain calm in upsetting situations with a kind and approachable tone of voice. It outlines three specific strategies that lead to a higher level of "emotional intelligence," increased awareness (mindfulness) and self-mastery of any desired skill. It enhances effectiveness and enjoyment in all areas of life, both on and off the job.